[社會] 點菜糾紛! 知名臭豆腐加辣整客人 - 顧客行為
By Sarah
at 2010-03-14T20:22
at 2010-03-14T20:22
Table of Contents
※ [本文轉錄自 Gossiping 看板]
作者: acer6772 (歐拉歐啦歐啦) 看板: Gossiping
標題: [社會] 點菜糾紛! 知名臭豆腐加辣整客人
時間: Sun Mar 14 20:16:42 2010
http://tw.news.yahoo.com/article/url/d/a/100314/17/2214s.html
更新日期:2010/03/14 17:30 社會中心/台北報導
台北縣深坑老街著名的王水成臭豆腐老店,店裡的工讀生為了報復客人換菜,又一直嫌豆
腐不夠辣,竟然在客人點的麻辣臭豆腐裡,再淋上超辣的辣油,客人一吃,辣得無法下嚥
。事後店家也將該名工讀生開除。
沈姓男子2月2日和朋友到深坑老街有名的王水成臭豆腐店用餐,一行人點了10人合菜,但
其中一道魚料理,他實在不喜歡,要求換成同價位的菜色,工讀生不答應,最後沈姓男子
妥協,單點12道菜,其中一盤深坑就是有名的麻辣臭豆腐。
王水成臭豆腐老闆劉哲豪表示:「之後客人一直嫌說菜不夠辣,工讀生就幫他加,我去問
工讀生,他是說辣椒加得比較多。」
因為客人吵著換菜,又嫌麻辣豆腐不夠辣,這名工讀生越想越氣,但麻辣豆腐再加4瓢辣
油,沒人消受的起,客人拍桌大罵,其他員工嚇了一大跳。一名員工透露,當時客人說:
「不要算錢,這樣也不行?」還拍桌大罵:「不然你是要怎樣?你們都沒反應?」
事情鬧大後,老闆趕緊道歉,開除這名工讀生,也保證會加強員工訓練。但知名老店傳出
糾紛,還是讓聲譽大受影響。(新聞來源:東森新聞記者呂儀君、陳鴻宜)
--
作者: acer6772 (歐拉歐啦歐啦) 看板: Gossiping
標題: [社會] 點菜糾紛! 知名臭豆腐加辣整客人
時間: Sun Mar 14 20:16:42 2010
http://tw.news.yahoo.com/article/url/d/a/100314/17/2214s.html
更新日期:2010/03/14 17:30 社會中心/台北報導
台北縣深坑老街著名的王水成臭豆腐老店,店裡的工讀生為了報復客人換菜,又一直嫌豆
腐不夠辣,竟然在客人點的麻辣臭豆腐裡,再淋上超辣的辣油,客人一吃,辣得無法下嚥
。事後店家也將該名工讀生開除。
沈姓男子2月2日和朋友到深坑老街有名的王水成臭豆腐店用餐,一行人點了10人合菜,但
其中一道魚料理,他實在不喜歡,要求換成同價位的菜色,工讀生不答應,最後沈姓男子
妥協,單點12道菜,其中一盤深坑就是有名的麻辣臭豆腐。
王水成臭豆腐老闆劉哲豪表示:「之後客人一直嫌說菜不夠辣,工讀生就幫他加,我去問
工讀生,他是說辣椒加得比較多。」
因為客人吵著換菜,又嫌麻辣豆腐不夠辣,這名工讀生越想越氣,但麻辣豆腐再加4瓢辣
油,沒人消受的起,客人拍桌大罵,其他員工嚇了一大跳。一名員工透露,當時客人說:
「不要算錢,這樣也不行?」還拍桌大罵:「不然你是要怎樣?你們都沒反應?」
事情鬧大後,老闆趕緊道歉,開除這名工讀生,也保證會加強員工訓練。但知名老店傳出
糾紛,還是讓聲譽大受影響。(新聞來源:東森新聞記者呂儀君、陳鴻宜)
--
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